01
TODAY’S PRIORITIES
Know what needs your attention.
Start the day with new requests, follow-ups, and confirmed work in one view. See what needs a decision before the shop gets busy.
PREPARED FOR JORGE HIEBERT · JORGE’S SPEED SHOP
Keep the shop organized.
Keep customers informed.
Build on your Lead Command Center with a clear shop board, appointment confirmations and reminders, pickup texts, and a friendly review request after the visit.
See what we can build ↓SHOP COMMAND CENTERAN UPGRADE TO YOUR EXISTING LEAD COMMAND CENTER
THE BIG PICTUREDesktop concept · Click to enlarge
Your entire shop.
One clear view.
Know what is scheduled, what is in a bay, what is waiting on parts, and what is ready for pickup. Keep the customer informed as the work moves forward.
Scheduled→In bay→Ready for pickup→Picked up
BUILT AROUND YOUR WORKDAY
Here’s what you could do.
Click any desktop preview for a closer look.
02
LEAD INBOX
Turn a request into a real job.
Your Lead Command Center already keeps the customer and vehicle together. Review the request, confirm the work, and move it onto the schedule without starting over.
03
LEAD → SCHEDULED JOB
Confirm the time. Keep the details.
Choose the date, start time, and planned work. Customer details carry forward. Send a confirmation and schedule one reminder for customers who have agreed to receive texts.
04
BAY ASSIGNMENT
Give every vehicle a place.
Open an available bay and choose the vehicle that is ready for work. The job moves into the bay and its status updates on the shop board.
05
JOB DETAILS & NOTES
Keep the next step clear.
Update the job, assign a bay, and leave internal notes. Customer text settings and message history stay with the vehicle record. Mark the vehicle picked up when the customer collects it.
06
WEEKLY CALENDAR
See the week before it fills up.
Bring confirmed jobs and bay assignments into a weekly schedule. See what is coming in, what is already underway, and where there is room for new work.
07
VEHICLE & JOB HISTORY
Pick up where you left off.
Search for a customer, vehicle, or job and open the full record. Keep notes and status changes connected so the story does not get lost between visits.
CUSTOMER COMMUNICATION · INCLUDED IN THE UPGRADE
Follow through at every step.
Useful updates tied to the work you already do.
01 / BOOKED
Confirm the visit.
Send the agreed date and time after the shop confirms the appointment.
02 / COMING UP
Remind them once.
One reminder before the visit. Early appointments get theirs the afternoon before.
03 / READY
Make pickup easy.
Review an editable pickup message, then send it when the vehicle is ready.
04 / PICKED UP
Ask for a review.
A friendly request for an honest Google review, sent the following day.
08
MESSAGES & REMINDERS
See what is going out.
View upcoming reminders and message history in one place. Open a customer preview to see the exact text. When an appointment changes, its old reminder is cancelled and replaced.
09
READY-FOR-PICKUP TEXT
A quick update. A clear next step.
Open the completed job, review the pickup text, and send it. The message is recorded with the job so you can see that the customer was notified.
10
AFTER THE VISIT
Make the follow-up part of the workflow.
Mark the vehicle picked up to schedule the review request for the following day. Every eligible customer gets an invitation to share honest feedback. Nothing is sent just because the repair is finished.
Your shop stays in control.
Texts go only to customers who have opted in. Cancelled appointments and opt-outs stop scheduled messages. Replies are connected to the customer’s job for the shop to review.
GO BEYOND THE SCREENSHOTS
Click through it yourself.
Try Messages, send a sample pickup text, and mark the vehicle picked up to see the review request appear.
YOUR NEXT STEP
A special upgrade offer
for your shop.
Jorge, I’ve enjoyed working with you and building this system for your shop. I’d like to offer you preferred pricing on the next step—the Shop Command Center.
This upgrade would bring your scheduled jobs, bay assignments, and customer text updates together in one place, building on the system we’ve already put in place.
- Lead-to-job conversion
- Shop bay board & vehicle status
- Job stages through ready for pickup and picked up
- Calendar, job notes & activity history
- Appointment confirmations & one reminder per visit
- Editable ready-for-pickup texts
- Review request after the vehicle is picked up
- Customer replies & message delivery history
- Desktop and mobile layouts
PREFERRED UPGRADE PRICING
$1,500
One-time build
+ $50/month
Added to your current hosting bill.
Includes the Shop Command Center upgrade and up to 1,000 SMS segments per month, counting sent and received texts. Longer texts can use more than one segment. Additional usage is scoped separately; we agree on a higher allowance before enabling it. Your existing hosting charge continues.
Let’s talk about the upgrade ↗We’ll confirm your bays, texting number, customer consent process, and Google review link before launch. Business texting requires carrier approval.
Keeping the scope simple.
This proposal covers the shop workflow and four customer-notification features shown here for one shop, including texting setup. QuickBooks, invoicing, inventory management, online parts sales, and other integrations are outside this build. Additional features can be scoped separately.